FREQUENTLY ASKED QUESTIONS
Curated Cutting
- What is your cancellation policy?
Cancellations made within 7 business days of your class/attendance date can NOT be refunded or credited. When requesting an approved refund/credit email academy@anhcotran.com. Any emergencies must be notified via phone call at (424) 522-9285.
- Can I set up a payment plan?
At this time we do not offer any payment plans.
- If I am taking more than one class do I get a discount?
Currently all classes are a la carte pricing. We do not offer a multiple class discount.
- Do I need any experience to take a class?
There are no prerequisites for any curated cutting classes. However, depending on the previous education you have received you may feel more comfortable in a certain class. If you are confused as to what class to take you can always reach out to academy@anhcotran.com for more clarification.
- What class is hands on vs look and learn?
Fundamentals Hands On and “Lived in Hair” Hands On will have all students working alongside Anh, his educators and a curated cutting workbook, learning specific cutting techniques on mannequins. “Lived in Hair” Look and Learn is purely a lecture based class where you will follow along in a workbook while watching Anh cut and style on live models.
- I took class and don’t see my information on the LIH Certified Stylist page?
If you are an alumni and would like to be on the “Lived in Hair” Stylists page so future clients can find you, please email academy@anhcotran.com.
- Can I host class at my salon?
If you are interested in becoming a salon host for any or all curated cutting classes please email academy@anhcotran.com.
- How do I become a hair model for class?
We accept hair model applications 2 weeks before the class date. Don’t worry we will remind you on instagram @anhcotran !